For personal service - 1-800-738-2265
24 hr voice response - 1-800-520-2265
Open a New Account OnlineCOVID-19 updated. September 14, 2020
To all of our customers,
We are happy to let you know that the lobbies have reopened!
COVID-19 updated. August 27, 2020
To all of our customers,
We are happy to let you know that our lobbies have reopened! As of this time, the doors remain locked since only 3 customers are allowed in the branch at a time.
Face coverings are required inside the building; however, you may be asked to remove it to be properly identified by a bank employee in view of a security camera.
Please utilize floor decals to maintain proper social distancing.
Your safety and security are our top priorities. We appreciate your cooperation in keeping everyone healthy and safe.
You've come to expect a certain level of customer service from First American Bank, and we want you to know we're doing everything we can to meet, and hopefully exceed, your expectations.
MASK UP! Stay safe and healthy!
COVID-19 updated. August 3, 2020
To all of our customers,
We are thinking about you and your families, and hope all of you are doing well during these uncertain times. We remain focused on the safety of you, our customers, along with our employees. As of this time, our bank lobbies are still closed, but we will reopen the lobbies very soon. When that time comes, you will be the first to know.
You've come to expect a certain level of customer service from First American Bank, and we want you to know we're doing everything we can to meet, and hopefully exceed, your expectations. We are here to assist you whether you need help resetting your password or if you need a new debit card on the spot.
If you need to enter the lobby to conduct certain business such as access to your safe deposit box, please contact us to schedule a time convenient for you.
Our Customer Care Center is available Monday – Friday from 8 a.m. - 6 p.m. and on Saturday from 9 a.m. - Noon. 1-800-738-2265
We encourage you to truly connect with your loved ones during this time. Stay safe and healthy.
COVID-19 updated. July 2, 2020
Due to the recent spike in COVID-19 cases, for the health and safety of our customers and employees the Lobby of each location will once again be closed effective July 3rd.
This is temporary, and we will notify you as soon as our Lobbies reopen!
Our Customer Care Center is available Monday – Friday from 8 a.m. – 6 p.m. 1-800-738-2265
We are sorry for any inconvenience this may cause.
COVID-19 updated. May 15, 2020
To all of our customers,
We are happy to let you know that the lobbies of First American Bank and Trust will re-open on Monday, May 18, 2020. During this first phase of reopening, the safety of our employees and customers is a priority; thus the following guidelines will apply:
Please know that your safety and security are our top priorities. Our employees will be wearing face coverings for your protection. We appreciate your cooperation and patience during this phase.
COVID-19 update. April 29, 2020
To all of our customers,
We are thinking about you and your families, and hope you are all doing OK in this crisis. Not knowing what to expect, the best we can do is to face each day as it comes with the hope that we'll get through this with the support of our communities. We want everyone to come through this in good health, and return to our usual lives and routines with new appreciation and positive vibes.
We remain focused on the safety of our employees and you, our customers. We have been able to keep all Drive-ups open during this COVID-19 pandemic along with our Customer Care Center handling all incoming calls. As of this time, our bank lobbies are still closed – as soon as they are open again – we will let you know.
You've come to expect a certain level of customer service from First American Bank, and we want you to know we're doing everything we can to meet, and hopefully exceed, your expectations. We are here to help you whether you need help resetting your password or if you need a new debit card on the spot.
During this time of continuing social distancing, we encourage you to truly connect with your loved ones. Stay safe and healthy. We will get through this together!
Thank you for being a part of our First American Bank and Trust family!
COVID-19 update. March 22, 2020
First American Bank and Trust will remain open. Banking is an essential service as set out in Governor Edwards’ Stay at Home Order and First American Bank and Trust will continue to operate during the entirety of the Stay at Home Order.
During the duration of this order, we will continue to operate all locations as Drive-up only for the protection of our customers and our employees. If you need to enter the lobby to conduct certain business such as access to your safe deposit box, you can do so by making an appointment. Please call 800-738-2265 to set up an appointment.
For those customers who need financial assistance with loan deferrals, please call your loan officer. We have set up programs to assist you in your time of need.
I, like you, have never been through anything like we are experiencing now. While the past week has provided all of us many challenges with many more to come, we will get through this.
From our family at First American Bank to your family we are praying for you and we will prevail.
Ronnie Falgoust
President & CEO
First American Bank and Trust
COVID-19 updated. March 17, 2020
Like you, we are watching the Coronavirus crisis carefully. We understand your concerns and we share them. In keeping with our duty to provide our customers with the highest level of service, we’d like to share with you what we’re doing to help keep you safe and connected during a time of uncertainty.
We want you to have confidence that you can bank anywhere, anytime with the First American Bank and Trust Mobile app and fabt.com at your convenience. From there you can transfer money, pay bills, check balances, find an ATM, and more.
Following local and state governmental guidance, we plan to offer branch services through our drive thru facilities.
Please consider the following in the event you have concerns or doubts in regards to the banking industry, specifically First American Bank:
COVID-19 updated. March 16, 2020
Unfortunately, due to health and safety concerns regarding COVID-19, effective at Noon, March 16, 2020 all lobbies will be closed and we will operate DRIVE-UPS ONLY.
If you would like to talk to a real person at the Bank, we are available from 8:00 a.m. - 6:00 p.m. Monday-Friday and 9 a.m. - Noon on Saturday. Our numbers are 1-800-738-2265 or 225-265-2265.
If you have not enrolled in online banking, it only takes a few minutes. There is no fee for this service. Enroll now.
We also understand that there may be instances where customers find themselves facing financial difficulties. First American is here to help you, and we encourage customers who may need assistance to reach out to discuss a solution for you. Contact Us.
For additional information about COVID-19 visit the Centers for Disease Control at cdc.gov.